Scott’s Dental Supply
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Scott’s Dental Supply

There's more than teeth getting straightened out for this B2B business.

The Scott's Dental Supply Story

Scott’s Dental Supply is dedicated to providing low pricing, superior customer service, and top quality dental supplies direct to your dental practice.

Scott’s Dental Supply offers great products from leading manufacturers such as Septodont, Hu-Friedy, Premier, Sultan Healthcare, GC America, SS White, Palisades Dental, American Eagle, Coltene Whaledent, Vector, and other leading manufacturers. Scott’s Dental Supply offers a great selection and low pricing on products ranging from lidocaine, burs, instruments, endodontics, handpieces, prophy angles, impression material, and many others.

The Challenge

Scott’s Dental Supply had operated on the Interspire platform for several years. When changes or customizations were needed on their site they found it difficult to secure the skilled development resources needed to achieve their goals. Specifically, running promotions had become a burdensome task given the amount of technical capability needed to launch a program. The company was also experiencing significant pain when it came to order fulfillment. Without integration between Microsoft Dynamics GP and their eCommerce platform, fulfillment was burdensome.

In addition to back-end improvement, Scott’s Dental was also looking to address the overall look and feel to modernize the site. A new mobile experience was also on the list of needed improvements for the site. Given the company’s clientele were dental offices, increased B2B functionality from the Magento platform was also driving their move.

Provided Solution

Classy Llama engaged with Scott’s Dental after their selection of the Magento platform. The Magento solution provided Scott’s scalability and the tools necessary to properly refresh their customers’ shopping experience while empowering their B2B business model. Partners like i95 were also brought in to streamline the integration needed between Magento and Microsoft Dynamics GP.

The Classy Llama team worked to migrate Scott’s site to the Magento platform while also focusing on providing a proper mobile experience.

A key element created for the Scott’s team was an optimized presentation of promotions to customers. Promotions were an important part of the Scott’s business model and customer experience, and Classy Llama found solutions to make it easy for customers to get the best deals on the supplies they need. The result was an interface that’s highly competitive among dental supply eCommerce stores.

Significant efficiency increases were also realized through integrating the Magento platform to Scott’s Dental Supply ERP, OMS, and accounting systems.

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