Minnetonka Moccasin
gahh
GAHH Automotive
Elemental LED
Elemental LED

Minnetonka Moccasin

A crazy simple return process
for shoes you’d be crazy to return.

The Overview

Reduce customer confusion around Refunds and Exchanges, specifically replacement product selection
Collect all of the necessary information to process a Refund or Exchange during the RMA application process
Improve customer service effectiveness and efficiency
Minimize the need for a call center representative to reach back out to the customer
"We’ve been working with Classy Llama for nearly two years and they have been an excellent partner helping us improve, optimize and drive revenue for our website. If you need a development team to help you with your Magento site, look no further than Classy Llama - their skill and professionalism is unmatched in the industry!"

Chris McKeever

eCommerce Manager, Minnetonka Moccasin

Recent Blog PostsView all
December 31, 2021

Classy Llama Earns 2 New Workplace Awards from Comparably.com

SPRINGFIELD, MO, Dec. 17, 2021 — This week, Classy Llama, Springfield’s only full-service eCommerce agency, has earned places on two of Comparably.com’s top 50 lists: Best […]
November 4, 2021

How to prepare for holiday 2021: A winter shopping season like no other

With the holiday season comes a frenzy of online shopping activity. For retail businesses, this busy season is a critical period when an essential amount of […]
October 15, 2021

Classy Llama Wins 2021 Comparably Awards for Best Perks&Benefits, Best Work-Life Balance

Classy Llama, Springfield’s only full-service eCommerce agency, has been placed on the top 50 list for Comparably.com’s Best Perks&Benefits Award, as well as their Best Work-Life […]