Workflow Improvements for Minnetonka Mocassins - Classy Llama
Minnetonka Moccasin
gahh
GAHH Automotive
Elemental LED
Elemental LED

Minnetonka Moccasin

A crazy simple return process
for shoes you’d be crazy to return.

The Overview

Reduce customer confusion around Refunds and Exchanges, specifically replacement product selection
Collect all of the necessary information to process a Refund or Exchange during the RMA application process
Improve customer service effectiveness and efficiency
Minimize the need for a call center representative to reach back out to the customer
"We’ve been working with Classy Llama for nearly two years and they have been an excellent partner helping us improve, optimize and drive revenue for our website. If you need a development team to help you with your Magento site, look no further than Classy Llama - their skill and professionalism is unmatched in the industry!"

Chris McKeever

eCommerce Manager, Minnetonka Moccasin

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