Minnetonka Moccasin
gahh
GAHH Automotive
Elemental LED
Elemental LED

Minnetonka Moccasin

A crazy simple return process
for shoes you’d be crazy to return.

The Overview

Reduce customer confusion around Refunds and Exchanges, specifically replacement product selection
Collect all of the necessary information to process a Refund or Exchange during the RMA application process
Improve customer service effectiveness and efficiency
Minimize the need for a call center representative to reach back out to the customer
"We’ve been working with Classy Llama for nearly two years and they have been an excellent partner helping us improve, optimize and drive revenue for our website. If you need a development team to help you with your Magento site, look no further than Classy Llama - their skill and professionalism is unmatched in the industry!"

Chris McKeever

eCommerce Manager, Minnetonka Moccasin

Recent Blog PostsView all
October 15, 2021

Classy Llama Wins 2021 Comparably Awards for Best Perks&Benefits, Best Work-Life Balance

Classy Llama, Springfield’s only full-service eCommerce agency, has been placed on the top 50 list for Comparably.com’s Best Perks&Benefits Award, as well as their Best Work-Life […]
September 15, 2021

Classy Llama Awarded #3 Best Place to Work by Biz417

Springfield, MO — Classy Llama has been awarded the number 3 spot on the Biz417 Best Places to Work Top 20 for 2021.  This award is […]
September 13, 2021

2021 Instagram Changes: What you need to know for eCommerce Marketing

What’s Going On With Instagram in 2021? The Head of Instagram, Adam Mosseri, announced in summer 2021 that big changes are coming to the platform sometime […]