Support should come in a shape that fits your business needs. That’s why Classy Llama offers three different support engagement types, each providing unique advantages to align with your priorities.
Classy Llama’s “Full Service Retainer” helps merchants focus on growth and strategic improvement while keeping up with the unplanned work that comes with supporting an eCommerce site. Our subject matter experts bring a consultative approach to your site goals, whether it’s development, design, marketing, or all of the above! Our veteran team will help you set goals and monitor progress. Classy Llama’s Full Service Retainer is a portal to all the services needed for success in eCommerce.
Classy Llama’s base support options are perfect for merchants who want a smaller commitment of resources and a narrower scope of work. Our Maintenance Support Retainer option provides access to critical issues support only. Our Hours Block Engagement option provides support for non-critical issues and site feature enhancements.
Affordable, low commitment, eCommerce website support for critical issues:
Many merchants choose to have a maintenance support retainer in addition to an hours block engagement.
Non-urgent website feature enhancement, updates, and non-critical bug fixes: