Customer Journey

Category: Customer Journey

October 3, 2019

Avoid Abandoned Revenue with Abandoned Cart Emails

If a shopper stood in line at a retail store, ready to make a purchase, and walked away once they reached the cashier—leaving the merchandise on […]
September 17, 2019

Five Essential Components of Successful eCommerce Search

Having an effective on-site search strategy is more important than ever for today’s online retailers. According to a blog by Econsultancy, 30% of users on eCommerce […]
December 18, 2017
The Decision Path

Meet Customers Where They are in the Buying Process – The Decision Path

Why Targeted Messaging Matters You are looking for new ways to get more customers. If you could only find people at just the right moment with […]
July 5, 2016

How UX Impacts Customer Experience and Purchases

User experience (UX) encompasses all aspects of the end user’s interaction with your company, including your services and products. It plays a critical role in influencing […]