Services

Marketing & Strategy

Right now, eCommerce is a bloated industry with thousands of possible solutions, strategies, and vendors. It is our commitment to help our clients cut through this fog and confusion and connect their core business objectives to real, tractionable solutions to achieve those objectives. We are equally committed to implementing those solutions effectively. We thoroughly enjoy identifying and solving problems, finding and exploiting opportunities, and making business easier and more enjoyable for our clients. Below is an overview of some of the consulting and marketing services we offer.

  • Strategy
  • New Traffic
  • Optimization
  • Relationships
  • Administration
  • Fulfillment

Strategic Planning

We can help you build an eCommerce plan and reporting system that creates clarity of intention on your team and achieves your business objectives. This is a critical step in a long-term eCommerce partnership between Classy Llama and your business.

New Traffic Generation

Have a great product offering but not enough visitors? We can help. Classy Llama is equipped to attract the traffic you need to grow with SEO, Search PPC, Affiliate Marketing, Comparison Shopping Engines, or any of the many other traffic sourcing tactics available.

Conversion Optimization

For every $92 spent acquiring new customers, only $1 is spent on conversion optimization — crazy! Crafting irresistible offers, A/B testing aesthetic and content elements, and leveraging many other merchandising techniques can help you win more customers from existing traffic!

Relationship Development

Customers are the key to your enduring success and prosperity. Classy Llama can help you express your love more effectively via e-mail, social media, phone follow-ups, and other more creative methods of relationship development.

Efficiency & Automation

Much of your eCommerce store can run without lifting a finger, and the rest of it can run with a lot less effort. Our efficiency experts would love to help you leverage technology and streamlined process to create maximum efficiency and productivity.

Fulfillment

Moving a product from the manufacturer to the customer’s doorstep can be cumbersome and costly. Classy Llama can help you make it easy and affordable. How much money are you losing due to fulfillment inefficiencies? Ask us. We’ll help you make it better.

Contact Us

Marketing

Creative

Our Creative team is passionate about designing highly intuitive, effective, and engaging shopping experiences. We begin any creative engagement by discovering and refining your core business objectives. With these objectives as the foundation, we attack your project head on. Every project is unique and requires a quality design that reflects the branding and essence of your business; you won’t find any cookie cutter templates in our portfolio. It is our mission to cut through the distraction of trendy web design and create sites that serve the needs of your clients and staff with a quality experience.

  • Themes
  • Brands
  • Promotions
  • Architecture
  • Usability
  • Consult

Website Design

A senior designer and experience architect will work with your team to imagine and design the site, tackling everything from brand to functionality. We get to know your customers and their needs to ensure a natural and pleasant shopping experience.

Brand Development

Brand recognition and experience is one of the most important parts of your online store. A quality impression will comfort your customers and encourage them to buy. From logos to branding guides, our team will work with you to expand, develop, or create your brand from scratch.

Promotional Design

It’s important to understand your customers and what speaks to their needs. We offer unique marketing and promotional design solutions that help you communicate a specific message, highlight a product, or promote a special deal (email campaigns, banner ads, etc).

Information Architecture

As the structure that “holds up the walls,” your site’s information architecture (IA) ensures that the most important elements of your site are accessible and intuitive. Combined with visual design, the concepts of IA guarantee a smooth and successful shopping experience.

Usability Review

A usability review team that includes a lead designer, experience architect, solutions architect, and front end developer review each page template on your site to identify and remedy potential friction or roadblocks in your shopping process.

Design Consultation

Is your website taking advantage of the best practices, design trends, and pixel perfect clarity? These are just some of the questions that we’ll answer for you in a design consultation. We’ll work to refine your site’s design and provide your customers with the best experience.

Contact Us

Creative

Development

Our team of Magento Certified Developers is passionate about building scalable and secure functionality on top of the Magento platform. We’ve been doing heavy customizations with Magento since it was released 5 years ago and have set the standard for best practices in the industry: we’ve spoken at Magento developer conferences, contributed to a Magento development book, and helped create the official Magento Developer Certification. We love building the bridge between business needs and technology solutions.

  • Magento
  • Custom Extensions
  • Code Review
  • Themes
  • ERP
  • Scalability

Magento Implementations

Since 2008, we have completed over 70 end-to-end Magento implementations. Our integration experience includes dozens of ERP, Order Management, CMS, POS, email marketing, customized search, and CRM systems. We deliver a comprehensive plan for your successful migration to Magento.

Custom Extensions

Our team has built hundreds of custom extensions for Magento including product customizers, software licensing systems, POS integrations, and B2B extensions. If you can imagine it, we can build it.

Magento Code Review

Whether you have an in-house development team or are working with a development partner, we offer code review and code auditing services to give you complete insight into the quality of the code on your project

Custom Themes

Online shopper expectations continue to rise: delivering a fast-loading, cross-platform, and cross-browser experience is crucial in today’s ecommerce market. Our custom themes help you deliver an ideal experience to your customers.

ERP Integrations

Automation and operational efficiencies are crucial. We integrate Magento with your technology systems to ensure that orders get shipped, customers stay informed, and your warehouse operates at the highest level of efficiency.

Magento Scalability

Whether you need to handle occasional traffic spikes or sustain tens of thousands of users at a time, we have you covered. Our experience includes dedicated clusters and cloud-based hosting infrastructure, CDNs, database replication, traffic load-balancing, and distributed content caching.

Contact Us

Development

Support

Your business depends on your ecommerce site running smoothly 24/7. Our Support team is available around the clock to ensure that your site is open for business. We also have a support team that allows you to get fast responses to Magento admin questions, bug fixes, and other issues that you need regarded quickly.

  • Llama Desk
  • 24/7 Support
  • Stable Hosting
  • Certified Developers
  • Project Manager
  • Emergency Coverage

Llama Desk

Llamas may not be the fastest creatures on earth, but our Llama Desk support team acts like they don’t know that. We have a team of Llamas who are dedicated to providing fast responses to all of your needs.

24/7 Support

eCommerce is a 24/7 business, so we have structured our support team to accomodate an around-the-clock support system. If your site is offline at 3AM on a Saturday morning, we will be there for you.

Stable Hosting

We offer the best-of-class hosting services. To offer you this, we have partnered with Nexcess, a Magento Platinum partner and the host of the largest number of Magento Enterprise sites.

Certified Developers

When you call us or submit a ticket to our team, we know you want immediate answers from people who know what they are talking about. Our support team consists of Magento experts, Zend Certified Engineers, and Magento Certified Developers, so you can rest assured that your site is in good hands.

Project Manager

We know how frustrating it can be to have to talk with multiple people about the same issue. You will have a dedicated Project Manager who will ensure that all your support requests are regarded satisfactorily and quickly.

Emergency Coverage

Downtime of any kind, especially during a spike in traffic, can be very painful to an eCommerce business. We have Magento Certified Developers who are standing by to address any issues that arise on your site.

Support