Our Services

Why we work

At Classy Llama, we believe in doing our best work because it’s the right thing to do. And in the end, we know the best way to measure our own success is through the success of our clients. When you work with us, you are not just a client, you are our partner. Your problems, goals, and opportunities are our chief concerns and we address each with a full range of eCommerce services..

How we work

Over the past eight years, we’ve honed our craft and developed one of the most streamlined and effective processes out there. Our team eats, sleeps, and breathes efficiency. A partnership with Classy Llama means clear communication, high quality work, and persistent focus on what matters most for your business.

Site Builds & Projects

We are a top-tier Magento Enterprise Partner dedicated to building solutions that are tailored to your business from a full range of eCommerce services. Whether it be a new Magento site, upgrade, Magento module, or other project, we will establish a solution that provides real value for your business. We can guide you through the full process of creating, maintaining, and improving a site, from design and development to marketing and optimization. Our Agile process and Foundation First approach will keep us focused on value through each iteration of your project.

Our Capabilities

  • Front-End Development
  • Back-End Development
  • Responsive Design
  • Strategic Consulting
  • Quality Assurance Testing
  • Integrations
  • Performance Optimization
  • Third-Party Extensions

Flex Retainers

Iterative improvement is at the heart of Agile thinking. We’re all about it. Make a commitment to delivering ongoing improvements for the betterment of your Magento store by planning a long-term partnership with us. All too often, typical retainers are restrictive and leave no room for the ebbs and flows of business. We designed our retainers to be flexible so that you can provide attention to your site when it make sense. During your retainer, you will have a 90-day evaluation option, as well as step-up and step-down spend options with notice. Other benefits include a 24/7/365 emergency line directly to a Certified Magento Developer and access to Certified Magento Solution Specialists, Business Analysts, UX Experts, and Marketing Strategists.

Typical Retainers

  • Limited to traditional business hours
  • “Use it or lose it” arrangement
  • Locked in annually with pre-determined spend rate

Flex Retainers

  • 90-day evaluation option as well as step-up and step-down spend options with notice
  • Move at your own pace through expedited and rollover options
  • 24/7/365 emergency line directly to a certified Magento Developer

UX Optimization

The Classy Llama User Experience Optimization and Testing Program promotes continual improvement of the user experience for your customers through data and testing. Classy Llama has partnered with the best-in-class A/B testing platform Optimizely to ensure the most efficient path to improvement. Whether you just launched a new Magento site or have a long-standing store, every touch point matters and every user interaction makes a difference. Let us help you improve your customers’ experiences and identify ways to increase revenue.

Classy Llama Optimization Process Diagram


Generating a consistent, steady stream of traffic to your site is the lifeblood of your eCommerce business. We help you find the best sources of buyers, then we craft a plan to attract those buyers to your site. Hopefully, in droves. It all starts with understanding your current opportunities and marketplace. We start with strategy and layer in powerful marketing tactics. Your product, brand, customer and market will dictate our approach. Our seasoned team will craft the right SEO, SEM, Google Shopping, Comparison Shopping Engine, Affiliate Marketing, or Social Ad campaign to meet your objectives. After we agree on a strategy and tactics, we build a customized reporting dashboard for you and get to work. We will meet with you at least monthly to review progress, discuss goals, and plan for improving performance. As your campaigns grow, we will continually assess what’s working, what’s not, and what’s next.

Search Engine Optimization

Analytics Review and Assessment

Search Engine Marketing

Emerging Media

Strategic Planning

Affiliate Marketing

Llama Desk

Having access to Classy Llama’s on-demand, pay-as-you-go Magento support service is valuable for merchants with or without an in-house development team who want help with tricky issues or need training. It’s also valuable for merchants who have a development partner but want to use Llama Desk as a supplement. Llama Desk was created to give you no commitment access to top-tier Magento developers for custom front-end and back-end development, bug fixes, extension installations, Magento training, and more. Tickets are addressed in the order they are received, or Urgent support provides you with immediate assistance during business hours at an increased hourly rate. Signing up for Llama Desk is easy! It requires no commitment and provides you with the peace of mind that you have access to help if you need it.

  • Level 1
    • Basic front-end changes
    • Magento Admin changes and training
    • Basic Magento questions
  • Level 2
    • Project-level development
    • Extension installation, configuration, and integration
    • Bug fixes and more